Overview
Our Delivery policy
We ship nationwide in Nigeria. Our standard shipping schedule is 1 to 5 business days after order confirmation.
Arrival of an order depends solely on the third party logistics company schedule, of which we have no control over after we handover the goods at their Lagos ingestion point.
However, orders can be tracked online by the customer to ascertain the progress of the delivery process.ย
Normally, after we have shipped out, it takes 2 to 5 business days for items to be delivered.
When the goods are ready for delivery the driver will call the customer to arrange a door-delivery or terminal-pickup time as the case may be.
Same Day Delivery
Same day delivery is sparingly available. Therefore, contact us for assessment of same day delivery possibility in your particular circumstances.
Shipping Fee
The system will calculate an equitable fee at checkout process to most destinations in Nigeria.
However, for ๐ญ๐ข๐ณ๐จ๐ฆ ๐ช๐ต๐ฆ๐ฎ๐ด (weight, volume, or quantity), the delivery fee, as estimated by the system, may be Out of Range. In this case, either party may request for a review.
Assembly/ Installation
Most of our goods need no special skills for installation. Therefore, with minimal directive, clients can install the items by themselves. In some cases, items are delivered pre-assembled with minimal charge for in-store assembly task.
Special Terms for Large Items
Kindly note that for large items such as indicated, it’s mandatory that you deposit full amount of delivery charge before item is made available on a mutually agreed date for self-pick-up or shipment.
If you can self-pick-up on or before noon of the agreed date, your delivery deposit will be refunded immediately.
However, if you are unable to pick up by noon of the agreed date, we shall utilize your deposit to ship the items to your delivery address.
Need Help?
Send a mail to [email protected] for questions related to your delivery