Contacts / FAQ

Frequently Asked Questions (FAQ)

Do your product pages have detailed descriptions?

Yes. All our products have details fully specified on the website. Check the product page to learn more details about the product.

Do you offer Pay On Delivery?

No. All our orders are either Prepaid, or Pay-and-Carry.

How long does it take to deliver to my location?

This depends on the location and the merchandise. Each order is different. But normally, delivery takes between 1 to 5 business days.

Do you deliver prepaid orders?

Yes. We deliver to many major cities in Nigeria, such as: Lagos, Abuja, Portharcourt, Ibadan, Ijebu ode, Benin city, Warri, Enugu, Onitsha, Aba, Owerri, Jos, Kaduna, Lokoja, Kano. Nasarawa, Akwanga

Do I have to pay for delivery charges?

Yes. You pay for the product price and the transportation charge.

Can I pick up my goods from your location?

Yes. If we have the goods in our outlet, you can pay and pick up immediately.

Are your prices negotiable?

No. Except for bulk orders. All prices are pre-discounted.

What of if I need a product that you don't have in your location?

If we can procure it for you, then you need to pay fully for the goods, 100% in advance. It will be ready for you to pick up from us on or before the day we have promised to make it available to you.

What about if you are unable to deliver after the payment?

This situation hardly ever happens. But if it ever happens, you will get your refund.

Are you a registered company?

Yes. We are a registered limited liability company Rc No: 335729.

Where are your locations?

Currently, we have our office only in Surulere, Lagos, Nigeria.

Can I contact you for more questions?

Yes. If you cannot find your answer on our website, we will be very delighted to assist you.

Contact Information

Click on any contact channel of your choice.

Business Hours

Monday – Saturday: 10am – 5pm
Sunday: Closed

Support:  8am – 8pm (Mon – Sat)

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